What it does with what your cameras see.
Written to be checked. The Privacy Policy and the Terms of Service say it in full, and they govern.
What it never does.
- Sightline detects kinds of things: a person, a vehicle. It never says who someone is. There is no face recognition and no reading of number plates.
- It never sells or shares your video or detections with another customer.
- It never records live video around the clock. It keeps clips around detections, from a few seconds before to a few seconds after, and an agency that keeps no recordings can switch clips off per camera.
What it keeps, and for how long.
- Detections, clips and incidents are kept for your plan’s retention: 7 days on the Trial and Starter, 30 on Pro, and as your contract says on Enterprise. Then they are deleted.
- You can export detections as CSV or GeoJSON, and reports as PDF, at any time before then, and delete a camera whenever you like.
- Thumbnails and clips from cameras with detection help train our own models: on the Trial and Starter unless an admin turns it off, on Pro only if an admin turns it on, on Enterprise as the contract says. Training copies outlive the plan’s retention; they are never sold, published or labelled with anyone’s identity.
Where it lives.
- In the United States. The application runs in a US region, video and files are stored in a bucket bound to the US jurisdiction, and the GPUs that run detection are in US data centres.
How it is held.
- A camera’s address, which may carry its password, is never shown again in full once saved. A pushing camera’s key is shown once, when it is made; only a fingerprint of it is stored.
- The address and signing secret of each alert destination are stored encrypted. Every webhook it sends is signed, so your system can tell it came from us.
- Video between a camera and the relay travels encrypted wherever the camera’s protocol allows it; plain RTSP is closed on the relay.
- Reports are made by code: every number, sentence and chart. Where a model reads your own report instructions, it is reached on a US endpoint that keeps nothing.
Who can see what.
- Everything belongs to your organization and is seen only by its members. Admins decide where alerts go, who is invited and what the organization pays; members watch, write rules and work incidents.
- An alert carries no video, picture or link that works without signing in.
What we do not claim.
Sightline supports your safety work and your record-keeping. It does not replace a person on watch, it cannot promise to see everything, and nothing it produces is a certification, an inspection or a pass. We hold no security certification today, and will say so here until we do.